Safe Online Shopping

Do not share your Personal Information

Our website www.sebago.es is never sending you an email or getting in touch with you by phone asking you to reveal or verify the password of your account, your bank account numbers or credit card data or other information personal.
For someone contacting you or in case you receive an email asking about any of non-authorized of the above data, we recommend you not to respond and immediately notify it to info@sebago.es so we can proceed with the investigation of the incident.


How to identify false emails ('spoofing' or 'phishing' attempts)

1. Ignore all those emails in which you are asked for personal information, redirecting you to another website different than www.sebago.es, or asking you to pay off www.sebago.es, because it could be an attempt to impersonation ('spoofing') or 'phishing' and should be considered fraudulent.
2. www.sebago.es uses terminations as '@sebago.es', '@sebago.pt' or '@comercialgafa.es' for sending emails. If you receive an email with a different format, please be sure it's a fake mail.
3. Some 'phishing' emails contain links to websites that use the word "Sebago" in their URL but will direct you to a completely different website. Please release the mouse over the link and check the associated URL before to click on it. You will probably be redirected to a different domain than www.sebago.es.
4. However, in case you click on an email that practices 'phishing' and you are redirected to a page that looks like www.sebago.es or anyone who is asking you to verify or modify your personal information, ignore it and consider it as fraudulent.


Please Report phishing attempts

1. Please send an email to info@sebago.es attaching the fake email in order to help us to quickly locate their origin.
2. If you can not attach the fake email, please forward it to info@sebago.es including as much information as possible on it.


Protect Your Password

1. Passwords are case sensitive and must contain at least six characters. Adding numbers or special characters will make your password harder to obtain or guess.
2. If you use a public computer (libraries, Internet Cafes, etc.) remember to always log out your www.sebago.es session before to go.

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